Frequently Asked Questions

Curated Method Co. is more than a cleaning company. We combine thoughtful cleaning, professional organizing, and customized systems to create spaces that support the way you live and work. Every service is personalized, detail-oriented, and designed to bring lasting calm, function, and peace of mind.

Not always. If you already know which service you’d like, you’re welcome to book directly through our website. After booking, you’ll complete a Curated Client Checklist so we can prepare for your appointment and confirm the details.

For larger organizing projects, complete home transformations, and commercial services, we recommend scheduling a consultation first.

Yes. We offer a complimentary 15-minute virtual consultation for residential clients who would like guidance before booking.

• In-Home Curated Consultation — $75
• Commercial On-Site Consultation — $100

Consultation fees are credited toward your project when booked within 30 days.

Yes. A $50 booking deposit is required to reserve residential cleaning and organizing services. Your deposit is applied toward your final service total.

Commercial consultations require a $100 consultation fee, which is credited toward your first commercial service or contract.

After scheduling your appointment, you’ll receive a confirmation email with a link to complete your Curated Client Checklist. Your checklist helps us understand your space, personalize your service, and prepare for your appointment.

The Curated Membership is our recurring home care program designed for clients who want a consistently maintained home throughout the year.

• Essential Membership — Monthly Care
• Signature Membership — Bi-Weekly Care
• Premier Membership — Weekly Care

Members enjoy priority scheduling, personalized cleaning plans, preferred add-on pricing, member savings, seasonal home reviews, and exclusive membership benefits.

Absolutely. Most of our services can be booked as one-time appointments, including The Curated Refresh, The Curated Reset, The Curated Transition, and organizing services.

If you’re interested in ongoing care, we’ll be happy to discuss The Curated Membership during your consultation.

That’s entirely up to you. Many clients choose to provide access before the appointment, while others prefer to be home. We’ll discuss access details during your booking process.

Yes. We arrive fully equipped with professional cleaning products and equipment. If you prefer eco-conscious products, simply request our Curated Conscious Care upgrade when booking.

We proudly serve homes and businesses throughout San Luis Obispo County, including San Luis Obispo, Arroyo Grande, Pismo Beach, Grover Beach, Oceano, Nipomo, Atascadero, Templeton, Paso Robles, Morro Bay, Los Osos, and Avila Beach.

If you’re unsure whether you’re within our service area, please contact us.

We accept all major credit and debit cards through our secure online payment system. Payment is due upon completion of your service unless otherwise arranged.

Absolutely. Every home and workspace is unique. Use your Curated Client Checklist to tell us which areas you’d like us to prioritize, and we’ll tailor your service accordingly.

Yes. We provide customized commercial cleaning and organization services for professional offices, medical offices, retail spaces, salons and studios, vacation rentals, property managers, and commercial suites.

Commercial services begin with an on-site consultation so we can prepare a customized proposal.

Yes. We’re proud to offer Community Discounts for seniors, students, single parents, new parents, veterans, and active military members. Only one discount may be applied per service.

Appointments may be rescheduled with advance notice. Cancellations made within the required notice period may be subject to a cancellation fee. Please refer to your booking confirmation for complete details.

Your satisfaction is our priority. If something doesn’t meet your expectations, please contact us within 24 hours of your appointment. We’ll promptly return to address any concerns in accordance with our White-Glove Promise.